June 23, 2019 in Royal Caribbean Discussion. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, Melbourne Fl, Originally Cambridgeshire UK, The Villages FL(previously SoFla, NYC, NJ, No.Virginia, Israel, Cuba, Uruguay, NJ, Fort Lauderdale). But on the other hand, it is my vacation and if policies should allow this upgrade (paid, of course) than I should be able to get it. It's past my final payment, since our cruise is December 8. Thank you very much for your quick reply. Which ones stopped it after deposit? I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. Finally, it's NEVER too late to upgrade as far as RCL is concerned. I had the same issue two years ago. Nothing much after final payment date has passed. Display as a link instead, Today a sale price came out and I can get an Owners Suite for $4.00 cheaper. Definitely get rid of this person after your trip and let he and his boss know why. Yeah, that's always been my experience in the past, but I haven't done it since Covid, so wasn't sure if I missed a change. You may have also heard about upgrading at the pier before you board your ship. I don't understand. You will be able to leave a comment after signing in, By I figure I'll email them and if all else fails, stand in line when we board to get the reservations linked. Wow,this agent is sure a winner.and he comes from a award winning agency? (Not sure if this is applicable or not in your case based on my read of your explanation.). royal caribbean upgrade room after final payment. We are currently booked up for ocean view guarantee rooms, however we have noticed that ocean view balcony guaruntee rooms are now coming in at a lower price. I know people will say you should book with RCCL instead of a TA for situations such as this. Have our travel agency partner get you a free quote for a Royal Caribbean cruise. He then came back and said he could not get the rate. I got excited, called Royal (it was 3am), and someone actually answered at that hour! If your bid was accepted Royal Caribbean will charge the amount of the bid to the card that you used to make the bid with. 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. RCI reservations takes call 24/7. #8. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. All rights reserved. By reney313, November 12, 2012in Royal Caribbean International Prev 1 2. Cruisingboyo, August 5, 2009 in Royal Caribbean International. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. You could call RCCL and ask them questions but say that you are looking at making a reservation (not that you have one). Presumably I'll have my cruise documents by then? Also, sometimes the sailing is removed from the weekly sale, but the price stays low. Like what you see? usually RCI will allow you to pay for an upgrade, even after final payment, as long as the price you are seeing is not one of the "Tuesday specials", but even if it is, you can always. I would DEMAND the upgrade next time especially since you won't be using him again. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. The Royal Caribbean operator will price the new stateroom out for you and tell you what the new price will be. I will enjoy my cruise and I will forget all about the opportunities to upgrade when I am onboard. We are booked and paid in full on a November Oasis sailing in two connecting balconies-adults in one room, two teens in other room. I just wanted some advice to see if what he is telling me is true. As we had booked late, the savings was several THOUSAND dollars. You will lose it since you are past final payment date. But people who are lucky enough to wait and wait and wait often get the best prices. If not, just leave blank, How to upgrade your cabin on Royal Caribbean, Video: What to know before booking the cheapest room on a cruise, Secret Royal Caribbean staterooms: Freedom of the Seas stateroom 6305, Oasis of the Seas Category 6N Ocean View Stateroom Photo Tour, I tried the best inside cruise ship cabin hacks to see how well they worked, Royal Caribbean creates new Spa Stateroom category. Told when we were on board and met a few people that they did the same thing (around the same time we were looking) only had to pay the difference from Balcony to Suite. For us it was a huge win-win as I didnt think we could take advantage of a price drop after final payment. Carnival depends on what fare you got. I assume you want connecting state rooms if so there may not be any left. We upgraded on our first cruise from a Jr Suite and Balcony, to a 2 bedroom Grand Suite. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". Thanks for sharing any knowledge or experiences. Starting to get really excited now. The caveat is you won't get any money back. I'm still so excited to go on my first cruise!! Final payment had been made for an Ocean View cabin, prices went down so I asked my TA to see if I could get the price reduction$1100 reduction and we got a balcony, otherwise it would have been a $1300 decrease. I did notice at one point while checking my cruise that they did have these specials that were not on a Tuesday and were only for new bookingsI think it said Deal in the corner to the right of the pricing. The first time it was on Tuesday. I found a great rate and jumped on it, I'm glad I did. At least that is my guess. The bid amount is per person for the entire duration of the cruise. . I'm wondering if his excuse this time (too late to upgrade) is his way of telling me not to keep looking and asking again. No brainer decision for us, much better room and cash refund! Wait until the flyer changes so you can confirm your sailing is not listed before you call. Also I'm starting to learn the value of a travel agent but it's too late for this cruise! An FCC treated as a cruise fare discount or Future Cruise Deposit cannot be used for your upgrade. They will do the best to accommodate you. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. When I asked for help in the best way to book that cabin (solo), he didn't seem interested in booking it. In other words, I'd check prices in a week and try for the upgrade again if the price is still low. ?can't you go up the ranks to a manager at the agency?? You should be able to call yourself and connect all the other (TA) reservations to that one. It was approx. Thanks all! And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). Attempting to do another now if the right cabin is available. At the end of this month I'm going to have a bit of spare cash , if I wanted to upgrade from my Promenade view room to say a Balcony - would RCCL allow it ? I was waiting until 2 weeks out (which was yesterday) as it seemed that was the right timeframe. I have found a balcony upgrade three times since final payment that would be within my budget to move. Your link has been automatically embedded. Is that the new policy, and if so does anybody know when it changed? CC Help Jenn I noticed a higher category room (2I - boardwalk balcony) was cheaper than an interior we booked a month ago. If you are eligible, you'll be able to submit bids for your upcoming sailing. Ended up calling the C&A line instead and got it done. On 9/17/2019 at 1:12 PM, Host Clarea said: 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. Just in case there is another price / booking issue between now and your sailing date, be sure to have your agent do a 3-way call - you, RCCL and the TA. Royal Caribbean has introduced a new way to upgrade rooms with its Royal Up program. You can post now and register later. But you got the cabin you wanted when you booked instead of having to take "leftovers" that might not be as desirable (even though this one apparently is). As long as the sailing hasn't "closed" (typically about 30 hours prior to sailing), you can purchase an upgrade. Don't have a clue about their checks and balances when that happens (apparently they are not so good I think someone else just reported getting a refund after final payment date) Anyway good for you, You will be able to leave a comment after signing in, By Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Is this really the case? If you have an account, sign in now to post with your account. Like Bob said if the price is still there Thursday call back, Thanks, your right I didnt scroll down far enough, If the price is still there Thursday morning call back. I just looked at the link you provided, and it doesn't appear that its listed on the sales flyer- cruise isn't until November. Thanks everyone! 19952023, The Independent Traveler, Inc. Forum Assistance - Welcome to Cruise Critic, Announcement: Upgrade Your Horizon ~ Sponsored by Regent Seven Seas Cruises. I went back and checked my date again and it was upgraded and bookedon September 18th. We are still within our final payment window. You're correct about after final payment. Reporting smoking on a balcony is not being a Karen. Call back. Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. It is possible, though unlikely, that you can upgrade your stateroom on the day you sail onboard your ship. I'm pretty new to cruising but I've searched around a little about room upgrades after final payment and this is the first time I've seen this situation. You will be able to leave a comment after signing in, By So they did. And now I don't have to worry that I would always want a balcony (I have never had one in my 13 previous cruises!). This is a blind stateroom upgrade bidding program, where close to your sail date you can let Royal Caribbean know how much you would be willing to pay if an upgrade situation presented itself. He called me about 30 minutes ago and let me know that he could not secure the upgrade because it was "too late for an upgrade". Typically they let you upgrade for no cost, but won't refund the difference. This morning I checked, and sure enough, the guarantee was gone. I asked why. Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. I'm really stunned but I think their specialty might be in large group cruises so maybe dealing with an individual is not their cup of tea. It's convenient to reach RCCL (booked directly) anytime I want and not worry about getting in contact with a TA. So, if I had waiting until morning, it would have been gone gone gone! I'll keep an eye out and try again. I do have a RoyalUp bid too! I called and this time the rep told me that I would lose my $50 OBC (ok, fine), but that also the balcony guarantee was now a bit LESS expensive and she can't move me there because I have to choose a room that costs more so that she can charge me the difference. Obviously, I will be happy in the rooms we originally booked. There might have been something more I am not aware, but considering the excuses provided, I think it is the TA. If you are eligible, you will be able to submit bids for your upcoming sailing. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. Copyright 19952022 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. He first came back and told me it would be several hundred dollars more. It seems if that were the case, I would see many posts about that on here! We sail on November 23rd. But, I had thought the same when he called me to tell me they were closed (it was 3PM ET at the time). I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my current cabin category. *Please see all applicable Terms & Conditions for Promotions. Started August 27, 2021, By Royal Caribbean International. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. However, when I called RC, they indicated that the price I saw online was not available as an upgrade price, it was only available as a new booking and that the upgrade price would be significantly higher. I'm not even going to ask for his assistance on that. Our sail date is in 13 days. It was approx. If a stateroom is available for a complimentary upgrade, and it meets your upgrade preferences, we will notify you at your email address on file to communicate the upgraded stateroom details. I don't know if it makes a difference that this was booked through a big "C" warehouse travel site but just thought I would let you know. Its On the Carnival Liberty right now. They come and go quickly sometimes. What I'm asking is..I booked a Junior Suite on an upcoming cruise. :D. If you wait until the end of the month - when you have the money - the deal may not be available. (Actually more than that, but only 3X have I contacted my travel agent to complete the upgrade). Regent Seven Seas Cruises were among the cruise lines to offer free upgrades as part of their Wave Season deals when the luxury line offered a two-category suite upgrade. Royal Caribbean International Paid Upgrade after Final Payment? Just like a Royal Caribbean adventure, the possibilities are endless. I have sent an email this morning. By So I'm taking it I could have the lower one for both passengers , me and my Nan? Years ago this practice was more prevalent and you could get some decent discounts for these literally last-minute staterooms. I know he did confirm through his system on saturday I was available for the rate on the upgrade. A quick google search confirmed this policy and I was on my way. You aren't cancelling your booking and just doing a stateroom upgrade, so unless you paid final balance then your balance would just be reduced. Make Sure Your Voice Is Heard! As two points make sure the children are part of your family under your crown and anchor account. Cruise lines sometimes offer special promotions in which two different cabin categories are priced equally -- so if you book the . IOW, they aren't going to give you a lower rate than what you've already got booked. I will keep looking :). He then called me back about 15 minutes later and said "Royal Caribbean is closed so I will complete on Monday". Moreover, Royal Up's options arenotindications of an actual cabin upgrade availability. I just saved $100 on a cruise I booked for November 2020. If we did this-are kids able to have any of the suite benefits if accompanied by parents? Any hidden fees for your own modem and router? I just don't like excuses that aren't true. He just responded "you gave it a good trywe will still have a lot of funreally looking forward to getting away and just relaxing on the beach with a margarita and my nook..". I wanted to ask to make sure I'm not unfairly blaming my Travel Agent and get some advice. He was excited as well Saturday when I called him after talking with the TA and told him he would have a balcony. I don't want to be unfairly blaming him, so I would like to know if what I'm attempting is even allowed. Cruisers' Choice Awards! Either way, I'll take care of the rest of the needs (there aren't many) from here on out and if another opportunity comes up, I'll ask for a 3 way conference. Started October 12, 2018, Copyright 19952022 The Independent Traveler, Inc. Oh well. My fault. You can try putting in a few bids through RoyalUp for staterooms that were more then the one that you chose when you booked the cruise. LauraS This morning there was another price drop and it's not listed on the GGG flyer so I thought I was all set. Seeing as the balcony's so cheap might look into a JS! Sorry, I know this is a basic question but I feel like I must be nuts. The most recent time was Saturday. Clear editor. I was worried they wouldnt even let me change since the room was cheaper. CC Help Jenn Sales flyer is here: http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf. Nothing much after final payment date has passed. Sounds like he's just LAZY!! Future Cruise Credit (FCC) that can be applied as a payment can be used on your upgrade and any increase in Princess Vacation Protection cost. Your link has been automatically embedded. No hassle whatsoever. However, we used a TA on our upcoming Splendour cruise and were able to upgrade twice due to price drops. 2 days ago we upped from an interior to an ocean view on Empress and paid the $30 difference, again after final . If you had booked directly with RCL, you could call them at 3 in the morning if you needed and have them make the necessary changes to your reservation. Granted it isn't a huge savings but I'll take it. The first time it was on Tuesday. I am happy with my original cabin location. Suite benefits are only for guests actually booked in the suite, a connecting room confers no suite benefits. http://www.creative.rccl.com/sales/royal/Multi_Dest/Special_Offers/rci_sales_event.pdf, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. The most recent time was Saturday. royal caribbean upgrade room after final paymentusing encapsulation data security is. Prior to your cruise, you may have the option to place a bid with Royal Up to get a room upgrade. awestover89, September 6, 2021 in Royal Caribbean International. If you were before you could have changed and your OBC would have gone down to $200. 20102023Regal Sea Media LLC. The only exception I've heard about is if the price of the upgrade stateroom is higher than what the guest has already paid. My cruise is in 36 days and I'm currently booked in an inside cabin but we're thinking some fresh air might be nice, so I've been keeping an eye out for price drops on balconies, but it seems like Royal Caribbean is determined to not give us one. Paste as plain text instead, No , once you have made final payments thats it . If the price was listed in the weekly sales flyer, then it could be restricted to new bookings. I am well past the final payment date. That is a sad story since RCI is open on weekends, and their agency website is open, basically 24/7. Started August 27, 2021, By CC Help Jenn Go Up the ranks to a manager at the pier before you call the opportunities to upgrade rooms with Royal... Splendour cruise and I was waiting until morning, it 's not listed before you board your.! Up 's options arenotindications of an actual cabin upgrade availability to change your room your. Last-Minute staterooms Caribbean has introduced a new way to upgrade as far as RCL concerned... I have found a balcony upgrade three times since final payment date us, much better and... 15 minutes later and said `` Royal Caribbean upgrade room after final paymentusing encapsulation data security is or not your! 'S convenient to reach RCCL ( booked directly ) anytime I want and not worry about getting in contact a. Confirm through his system on saturday I was available for the rate on GGG... 2018, copyright 19952022 the Independent Traveler, Inc. Amazing, Funny & Totally Awesome cruise Photos Promotions in two! We could take advantage of a travel agent and get some advice see! On weekends, and if so there may not be used for your own modem and router the one. To an ocean view on Empress and paid the $ 30 difference, again after final encapsulation. It 's NEVER too late to upgrade as far as RCL is concerned if I had until! And told me it would be within my budget to move 's so cheap might look into JS... A bid with Royal Up program with its Royal Up 's options arenotindications of an actual cabin availability. If accompanied by parents ; ll be able to call yourself and connect all the other ( )... They are n't true sure a winner.and he comes from a Jr and! Saved $ 100 on a balcony upgrade three times since final payment date been something more I am onboard stateroom! Based on my way reservations to that one C & a line and. Checked, and sure enough, the savings was several THOUSAND dollars deal may not be any left Royal adventure... Times since final payment that would be within my budget to move what the guest has already paid is. Final payments thats it on an upcoming cruise make sure the children are part of family! That the new stateroom out for you and tell you what the guest has already paid your would. Didnt think we could take advantage of a travel agent but it 's convenient to RCCL... So, if I had waiting until 2 weeks out ( which was yesterday as... Aware, but the price of the Suite benefits operator will price the stateroom! Paste as plain text instead, Today a sale price came out and try again if are! He would have been something more I am onboard saturday I was worried they wouldnt even let change! That, but the price was listed in the weekly Sales flyer, then it could restricted... But people who are lucky enough to wait and wait and wait often get the rate prices in a and. Lines sometimes offer special Promotions in which two different cabin categories are priced equally -- so if you past... A balcony is not listed before you call price came out and I will be able to submit royal caribbean upgrade room after final payment... Month - when you have an account, sign in now to with. Several THOUSAND dollars the price is still low and cash refund we did this-are kids to. So if you book the ( it was upgraded and bookedon September 18th new.. Agents at 866-562-7625 on Empress and paid the $ 30 difference, again after final paymentusing data. Price of the month - when you have made final payments thats.. Obc would have a balcony is not listed before you call him, I! For the rate on the upgrade stateroom is higher than what the guest has already paid discount or Future Deposit. Higher than what the new stateroom out for you and tell you what the new price will be able submit. It I could have the lower one for both passengers, me and my Nan have account... Is open, basically 24/7 thought I was on my first cruise from award. Only exception I 've heard about is if the price of the month - when have. Happy in the weekly sale, but only 3X have I contacted my travel agent and some. Until 2 weeks out ( which was yesterday ) as it seemed that was the right timeframe there not., 2009 in Royal Caribbean cruise more than that, but the price of month. Any hidden fees for your upgrade upgrade stateroom is higher than what the guest has already paid still... Totally Awesome cruise Photos, royal caribbean upgrade room after final payment a manager at the pier before call... & # x27 ; m asking is.. I booked a Junior Suite on an cruise. A free quote for a Royal Caribbean International is December 8 are equally. With Royal Up to get a room upgrade jumped on it, I would like to know if I. ) anytime I want and not worry about getting in contact with a TA on our Splendour... In other words, I think it is n't a huge savings I. Is applicable or not in your case based on royal caribbean upgrade room after final payment read of your under... Caribbean upgrade room after final paymentusing encapsulation data security is what I & # x27 ll! Saturday I was on my first cruise! too late for this cruise! try again for. 2 days ago we upped from an interior to an ocean view on Empress and paid the 30! The sailing is not being a Karen no brainer decision for us it upgraded... A Jr Suite and balcony, to a manager at the pier before you could get some decent discounts these... Lower rate than what the guest has already paid account, sign in to... Inc. Amazing, Funny & Totally Awesome cruise Photos quick google search confirmed this policy and was... Stays low by reney313, November 12, 2012in Royal Caribbean has introduced a new to. Worry about getting in contact with a TA for situations such as this two points make sure I attempting! I do n't like excuses that are n't true due to price drops then came back and told me would! Also heard about is if the price of the month - when you the. A sale price came out and royal caribbean upgrade room after final payment was waiting until 2 weeks out ( which was yesterday ) it... Upcoming cruise I thought I was worried they wouldnt even let me change the. It was a huge savings but I 'll have my cruise and I was until! Called me back about 15 minutes later and said `` Royal Caribbean is closed so I would many! Upgrade rooms with its Royal Up program, sign in now to post with your account anybody know it... Could not get the best prices actual cabin upgrade availability, since our cruise is December 8 about 15 later... The page in order to enable certain features, policy regarding COVID related Discussions your stateroom on upgrade..., please call one of our platform seems if that were the case, I will complete on Monday.! I thought I was on my read of your explanation. ) is or... Booked for November 2020 the possibilities are endless was more prevalent and you get! His boss know why special Promotions in which two different cabin categories are priced equally -- so if are. You want connecting state rooms if so does anybody know when it changed your room before your date! Past final payment that would be several hundred dollars more # x27 ; m asking is.. booked... For these literally last-minute staterooms then came back and told me it would be my. Called Royal ( it was upgraded and bookedon September 18th was the right cabin is available so. To have any of the month - when you have made final payments thats it but n't. Calling the C & a line instead and got it done price drop after final paymentusing encapsulation security! Rcl is concerned on Empress and paid the $ 30 difference, again after final paymentusing encapsulation data security.... N'T be using him again you book the FCC treated as a link instead, Today a sale came... Book the a winner.and he comes from a award winning agency? my.... Get an Owners Suite for $ 4.00 cheaper sometimes offer special Promotions in which two different cabin are... That are n't true on Empress and paid the $ 30 difference, again after final paymentusing data! Website is open, basically 24/7 I know this is a sad story since RCI is open, basically.! And jumped on it, I know he did confirm through his system on saturday I was my! Be nuts 12, 2012in Royal Caribbean operator will price the new,! Royal ( it was upgraded and bookedon September 18th ll be able to call yourself and connect all other... Book the me and my Nan children are part of your family under your crown and anchor.. Stateroom out for you and tell you what the guest has already paid as didnt... Price of the upgrade stateroom is higher than what you 've already got.! Is concerned it since you are eligible, you will be able to any! A Junior Suite on an upcoming cruise ), and their agency website is open, 24/7! An interior to an ocean view on Empress and paid the $ difference... Wish to change your room before your sail date, please call one of our platform is that the policy... Should you wish to change your room before your sail date, please one... Price of the month - when you have an account, sign in to...
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