We're delighted you had a positive experience with us. I have been meaning to submit this review for some time. If appropriate a GP will offer you the opportunity for a chaperone to be present or you can request this service yourself. These are for non-urgent matters and for patients who prefer to have continuity by seeing the doctor who has been looking after an on-going problem. A wonderfully well managed, supported and clearly patient focused GP surgery. 18 0 obj eConsult is a form-based online consultation & triage platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else. <> Claughton Medical Centre, 161 Park Road North, Birkenhead, Merseyside CH41 0DD, UK, Follow us on social media for all the latest news and announcements, St Catherine's Health Centre, Derby Road, Birkenhead, Wirral CH42 0LQ, For service contact details please visit the relevant service page. 161 Park Rd N, Birkenhead CH41 0DD, UK. Get an answer before the end of the next working day.. The practice responds with advice, a prescription or an appointment. Find and consult a pharmacist Pharmacists can prescribe medication and can often see you the same day Get NHS self-help advice Best wishes, Asthma review Blood pressure (hypertension) review COPD review Cancer care review Contraception review Coronary heart disease review Depression or anxiety review Diabetes review Epilepsy review In emergencies, call 999 or go to A&E. Help is available from 111 Find a pharmacy near you endobj Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Paxton Medical Group Submit a review Only complete a review if you were asked to do so by your practice. I had a wonderful experience with Claughton Medical Centre. endobj Search for your eConsult NHS GP practice to start. If you are more than 10 minutes late then you will be asked to rebook. If you require medical attention during evenings or weekends and cannot wait unil the surgery re-opens, please call 111 - NHS 111 is free from both landlines and mobiles. To have this service you will need to register by completing a consent form. PMG, by Anonymous - Posted on 30 November 2021. The doctor has the ability to offer an appointment if necessary or give telephone advice. It's great to hear that you had a positive experience with us. Persistent defaulters maybe removed from the list. Patients electing to E-consult with their GP simply fill out an online form. Reducing the waiting list backlog, joining up care, and improving patients experience through specialist triage question sets and hybrid consultation tools. by Anne and John O'Connor - Posted on 13 October 2021. Please enter your name and email address below. You can submit a consultation again from 8am tomorrow. Came for my booster today had a text to say there was a clinic running had no problem making an appointment. On one occasion, I urgently needed some last-minute medical paperwork. When I have needed help they have been patient and kind. Changes made through this service are subject to approval by the practice. Best wishes, Find out more about the kinds of cookies we use. We do not do home visits for children, they will be seen quicker at the surgery if they are booked in as an appointment. This form will be sent to our sales and marketing team. I found the staff diligent, thorough and professional. Get in touch below. If you require a routine appointment you will be offered the next available appointment. When you request a home visit the receptionist will ask a number of questions including the patient's details, address, contact telephone number and the nature of the problem. as unsuitable. Claughton Medical Centre . Appointments can be made by telephoning or calling into the reception, or they can be madeon-line. Total benefits of eConsult solutions to NHS England are estimated to be c.1.0 billion to 1.6 billion per annum given current adoption levels. There are 4 types of appointment. We use cookies to help us understand the performance and usage of our site. Frequently Asked Questions. eConsult is a way to contact your own NHS GP practice online, for free, anywhere and anytime you have access to the internet, quickly and safely. If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you. Address. practice.support@webgp.com Kind Regards, by Malcolm and Pamela Garner - Posted on 30 April 2022. 1 Alleyn Park. By submitting an eConsult your doctors can make sure every patient gets the right care, saving appointments for those that need them. Please read our Privacy Policy to discover how we protect and manage your submitted data. We delete any patient identifiable information as soon as your practice receives your eConsultation, which is usually a matter of seconds. We use cookies to help us understand the performance and usage of our site. Consult Online from Home - Southern Medical Group About this service Give us your feedback Your GP practice website Cookies Disclaimer Privacy policy Terms of use Accessibility Copyright eConsult Health Ltd 2022 Southern Medical Group What help do you need from your GP practice? Find out more about the kinds of cookies we use. It was very convenient as you can do it at any time of the day. So your patients are in the right hands. The service was extremely quick and efficient, with the current COVID-19 situation, it is comforting to know that we are still able to receive a high level of care. patient page. As my health needs have deteriorated they have provided more and more support. Your practice reviews every eConsult they get and will decide on the next best step to help you. eConsult is easy to use and will give your doctors all the information they need to triage and make sure every patient gets the care they need. endobj We're delighted that you have had positive experience's with us. xQ9-|wdW#eI l+ Sns 73TiCerwbOX7{os?r ^eWI,($`B(c3.prV# 5OAY^mtstDbqV - >Hw2iMnNVwr$ #H=5Y=Db%p!'N / +;91qxeIwDU^1HCZsMuxR52&]4k3(3C,hV :qoo# ;-1~~?p}3F(e3KV8;0-M~Qn2-xlFQ&'y~rx^)t N{Yic] i~sw Outside of practice hours, call 111. These are usually for more urgent matters that cannot wait until a routine appointment and for matters that the Nurse Practitioner cannot deal with. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. It was quick and easy to use and I didn't have to wait on the phone to speak to someone. My friends locally and in other parts of UK, especially London, are very envious of the standard of care I receive. We cannot guarantee that you will be able to see the doctor of your choice, although we will try to accommodate your request. Routine appointments are limited. The practice is a training practice for both medical students and GPs. This is always obvious when mass vaccinations take place. What is eConsult. eConsult is available to use from any device connected to the internet. Find out more about the kinds of cookies we use. Adult health problems Child health problems Give us a follow or a like to keep up to date with the latest features, guides and information about eConsult. Get NHS self-help advice Find out how to manage your problem at home. I will make sure to pass your comments onto the whole team. 8 0 obj By submitting an eConsult you give you doctors all the information they need to decide on the right care for you and your family. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Pathfields Medical Group Efford Medical Centre: 01752 781254 Laira Surgery: 01752 663473 Plympton Health Centre: 01752 341474 Crownhill Surgery: 01752 771713 Armada Surgery: 01752 428398 Beaumont Villa Surgery: 01752 663776 Home Practice Covid-19 Locations/Opening Hours Services New Patients Clinical Team Self Help Prescriptions Online Services I am proud to say that I am with this practice. Find out how to manage your problem at home. If you need help, call the practice. sick notes. Best wishes, Paxton Medical Group Report as unsuitable Amazing staff out of 5 by Gill T - Posted on 01 July 2021 The front of house staff are fabulous. Sustainable, zero diet and evidence-based weight loss solution Consultations with a dietitian conducted face to face or virtually over video Personalised programmes adapted to you and your needs Ongoing support with your dietitian between sessions through our mobile app Does more than one family member need to see the doctor? This is a group of 7 local surgeries (Riverside Surgery, Devaney Medical Centre, Paxton Medical Centre, Hamilton Medical Centre, Whetstone Medical Centre, St Catherine's Surgery and the Villa . We will continue to do everything we can to ensure you continue to do so. Thank you for taking the time to leave your review. This is required so the doctors can prioritise their visits according to the urgency of the problem. Thank you for taking the time to post your review your feedback means a lot and I will share it with the team. If all the 'Book on the Day' appointments have been taken, the duty Doctor deals with anyone who feels unable to wait until another day. Paxton Building - see Claughton Medical Centre - Wirral Community Health and Care NHS Foundation Trust Home - Our locations - Paxton Building - see Claughton Medical Centre Paxton Building - see Claughton Medical Centre Address Claughton Medical Centre, 161 Park Road North, Birkenhead, Merseyside CH41 0DD, UK Directions Share this page eConsult patient, The Albion Surgery, Bexley. 16 0 obj All the GPs are sympathetic and easy to talk to. Find a pharmacy near you. and GP practice online, for free, from anywhere. Patient safety is our top priority which is why everything we do is built by doctors. Report review titled Fantastic Service as unsuitable, Hi Mr Ryder, If you decide that your appointment is no longer needed, please ring up and cancel so that someone else can have the appointment instead. Most visits will be done following morning surgery, around lunchtime. <> If you have a medical emergency please dial 999. Despite being 5 minutes before closing, the practice manager (who is absolutely lovely) raced to find a doctor who could give me the necessary documents. Form opening times are 08:00am - 2:00pm on a Monday and 08:00 - 3.00pm Tuesday to Friday. I will make sure to pass your comments onto the whole team. Econsultation can also be used for admin and fit note requests. London. All the doctors and nurses work to appointments. The GPs at Claughton are available for face to face appointments when they are deemed necessary. Please telephone the surgery on 01290 456001 or contact NHS 24 on 111 for out of hours service. If you have several different problems to discuss, please make a longer appointment or separate appointments. Best wishes, Feel unwell, or have a request for the practice? Many pharmacists offer same-day diagnosis and can prescribe medication. I was called to have my 4th booster vacation on the 1st May 22. If your request is regarding a visible issue i.e rash or bruising, you can attach a photograph (max 3MB) for the GP/Nurses attention. Read about our clinical governance process. Cough - Paxton Medical Group Copyright eConsult Health Ltd 2022 Don't use this service in an emergency. For example, being somewhat concerned by a family diagnosis of cancer, Claughton offered reassurance, guidance and an opportunity to have a cancer screening myself. Usually these can be pre-booked up to 2 weeks in advance if available. Download the summary analysis of the Summary Analysis report from Ernst & Young. Find a pharmacy near you. We are available on both Facebook and Twitter. Find out more about the kinds of cookies we use. ](9f-}Z,e`aZ!)D G6;^q76myx !< /w7,! f7014("x?Q!K/JF?sO8Dg0\'=P~yp z?n! This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment. Dr Hamilton is a GP trainer with interests in all aspects of general practice especially minor surgery, joint injections, dermatology, orthopaedics with sports and exercise medicine, rheumatological disorders and cardiovascular medicine. eConsult Health Limited, Company No: 07628675 (registered in England and Wales); Registered office address: 3rd Floor, Moorfoot House, 221 Marsh Wall, London, E14 9FJ, View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. <> Decompressing the waiting room, identifying sick patients and promoting redirection through digital triage kiosks in Department waiting rooms. There are lots of digital platforms available to patients, so we wrote a simple guide explaining what online consultations are and how they could benefit you and others. There is no need to wait in a phone queue or visit the practice. The practice is run very efficiently. Courtside Surgery Courtside Surgery Register as a patient with us Courtside Surgery Order repeat prescriptions, access your medical records online 24/7 PATIENT ACCESS How Can We Help You? This will allow you to get help or advice from your GP online and receive a response by the end of the next working day. Internet Explorer is unable to provide the features and security needed to give you a good experience. I will pass your comments onto the whole team. Many pharmacists offer same-day diagnosis and can prescribe medication. Went to take a child for flu nasal jab today and nurse was very patronising and rude, not happy at all about the way i was spoken to. All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. Our family have had multiple complicated medical issues over the last 4 years and Paxton have been there for us, interested ,involved and caring every single time. I will pass your comments onto the team during our monthly meeting. Trustpilot Used by patients and practices across the UK Live in over 3200 In the first 6 weeks of going live, the Gastroenterology team and MSK team have saved over 33 clinical hours per specialist and reported the ability to make better clinical decisions through the advanced information gathering of eConsult. All in all, super. endobj It takes just 3-4 minutes to complete an eConsult and your practice will get back to you within 1 working day, if not sooner. <> If you are an NHS patient, please visit our Please remember to update your contact details with us when you change address, telephone numbers and email address. If you have forgotten your password or have a problem logging in please contact: <> 15 0 obj Download the app using the links below to start. If there are medical students in with the doctor this will be indicated by a sign in reception. Was greeted at the door by my nurse who introduced herself. If you are an NHS patient, please visit our Page last reviewed: 15/11/2019. Print this page. All your medical information data goes straight to your GP practice. Appointments are timely and they will get you in ASAP if it's something of concern. PMG. Please enter your name and email address below. eConsult lets you consult with your NHS GP online by completing a quick form that is sent and reviewed by the practice. Try econsult for advice from your doctor, test results or administrative queries e.g. It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. There are 3 ways to start an eConsult: download the NHS App (England only), use our practice finder at the top of this page or visit your practice website. We offer over 1500 appointments per week and of these about 5% are wasted because patients do not attend. Many pharmacists offer same-day diagnosis and can prescribe medication. View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. <> Every day one of our doctors is the Duty Doctor and deals with all requests for urgent advice and treatment that day. The service provided by Claughton Medical Centre on Saturday morning for the flu Jab was excellent. SE21 8AU. Disclaimer - Paxton Medical Group Disclaimer The Website is operated by eConsult Health Limited, registered in England and Wales with registered number 7628675 and whose registered office is at Nightingale House, 46-48 East Street, Epsom, Surrey KT17 1HQ ("we" or "us") If you have forgotten your password or have a problem logging in please contact: econsult@webgp.com Needs have deteriorated they have provided more and more support surgery, around lunchtime will need register. Have provided more and more support to 2 weeks in advance if.... Or calling into the reception, or they can be made by telephoning or calling into the reception, they... To hear that you had a positive experience with us } Z, e `!! Marketing team mass vaccinations take place how we protect and manage your problem at home (... Our site diligent, thorough and professional Explorer is unable to provide the features and security needed give! 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